Its never good to hear about potential job losses, outsourcing or changes to working practices, but we’ve had two instances of that with British Airways over the past few days. The first is the purchase of BMI by British Airways and the potential loss of 1,200 jobs but there are also changes afoot at London Gatwick with 120 check-in and customer service staff being made redundanct and 400 other ground staff being transferred to a sub-contractor.
It is at times like this that staff need to pull together, act as one, but this is BA, with its history of in-fighting amongst ground staff and cabin crew, cabin crew and pilots, managers and staff, Heathrow staff and Gatwick staff – this all came to light during the strikes and threatened strikes of 2010 and 2011. While the public bickering of internet bulletin boards was often entertaining, it was also sad to see.
Unfortunately, the scars are showing again, this time on the Flyertalk boards. A thread that initially started as a discussion about the future of Gatwick has turned into a bit of a bitch-fest with Heathrow staff mocking their Gatwick counterparts over the volunteer staff that supported (in BA’s eyes) the company during the strikes of last year.
You can read the sorry story here:
Hopefully this can all be resolved without too much damage to BA’s reputation, and with minimal impact to their staff and customers.